Privacy Policy
Effective date: February 24, 2026
1. Who We Are
Hirero is an AI-powered interview analysis platform operated from Sweden (EU). We help recruiters and hiring teams transform interview recordings into actionable hiring insights through automated transcription, AI analysis, and structured evaluation.
Contact us at legal@hirero.co for any privacy-related questions.
2. What Data We Collect
Account Data
Email address, name, and profile image provided via Clerk authentication.
Interview Recordings
Audio files uploaded by you or captured via our meeting bot integration.
Candidate Interview Video Recordings
Video recordings captured during candidate-facing AI interviews when camera recording is enabled. Draft attempts are retained temporarily, and final submitted interview recordings are retained according to your organization retention settings.
Transcripts
Text transcripts generated from your recordings via Whisper (OpenAI) or AssemblyAI.
AI Analysis
Scores, summaries, and insights generated by Claude (via OpenRouter) based on your transcripts and job descriptions.
Candidate Information
Names, roles, and other details about interview candidates as entered by you.
Meeting Invite Data
Meeting invite metadata (organizer email, attendees, meeting URL, start/end time) sent to our invite mailbox when you include our bot email in calendar invites.
Payment Information
Subscription and billing data processed by Polar. We do not store your card details directly.
Analytics Data
Usage events and masked session replays collected via PostHog for product improvement.
3. How We Use Your Data
- Provide and operate the Hirero service
- Generate AI-powered interview analysis and insights
- Process subscription payments
- Improve our product through analytics (never used for AI training)
- Send transactional emails (account updates, analysis notifications)
- Comply with applicable legal obligations
4. Legal Bases (GDPR)
- Contract performance: Processing necessary to provide the core Hirero service you signed up for.
- Legitimate interest: Analytics, product improvement, and security measures.
- Consent: Marketing emails and optional features where we explicitly ask for your permission.
5. Third-Party Services
We use the following third-party services to operate Hirero:
| Service | Purpose | Data Shared |
|---|---|---|
| Clerk | Authentication, org management | Email, name, profile image |
| Polar | Subscription billing | Org ID, payment info |
| PostHog | Product analytics & session recording | User events, masked session replays |
| Neon | PostgreSQL database | All application data |
| Cloudflare R2 | Object storage | Interview recordings |
| OpenRouter (Claude) | AI interview analysis | Transcripts, job descriptions |
| OpenAI (Whisper) | Audio transcription | Audio files |
| AssemblyAI | Transcription with diarization | Audio files |
| Skribby | Meeting bot for call recording | Meeting URLs, recordings |
| Vapi | AI interviewer runtime | Candidate interview audio/video, transcripts, call metadata |
| Resend | Email delivery | User emails, names |
6. AI & Your Data
We never use your data to train AI models. Transcripts and job descriptions are sent to AI providers solely for generating your interview analysis. Our AI providers (OpenRouter/Claude, OpenAI/Whisper, AssemblyAI) do not retain your data for training purposes.
7. Data Retention
We retain your data for as long as your account is active. When you delete your account, all associated data — including recordings, transcripts, and analyses — is permanently removed within 30 days.
8. Your Rights
GDPR Rights (EU/EEA)
- Right of access to your personal data
- Right to rectification of inaccurate data
- Right to erasure (“right to be forgotten”)
- Right to data portability
- Right to restriction of processing
- Right to object to processing
- Right to withdraw consent at any time
CCPA Rights (California)
- Right to know what personal information is collected
- Right to delete your personal information
- Right to opt out of the sale of personal information — we do not sell your data
- Right to non-discrimination for exercising your rights
To exercise any of these rights, contact us at legal@hirero.co.
9. Cookies & Tracking
We use the following categories of cookies and local storage:
- PostHog analytics cookies: Product usage analytics and masked session replays
- Clerk authentication cookies: Session management and authentication state
- Sidebar preference: Stored in localStorage for UI state persistence
We do not use any third-party advertising cookies.
10. International Data Transfers
Some of our third-party processors are based in the United States. We rely on Standard Contractual Clauses (SCCs) and the EU-US Data Privacy Framework (DPF) where applicable to ensure adequate protection for data transferred outside the EU/EEA.
11. Children
Hirero is intended for users who are 18 years of age or older. We do not knowingly collect personal data from anyone under the age of 18. If you believe a minor has provided us with personal information, please contact us so we can promptly remove it.
12. Security Measures
- Encryption in transit (TLS) and at rest
- Organization-level data isolation
- Regular security reviews
13. Changes to This Policy
We may update this privacy policy from time to time. Material changes will be communicated via email. Your continued use of Hirero after such changes constitutes acceptance of the updated policy.
14. Contact Us
For any privacy inquiries, reach out to us at legal@hirero.co.